• MySales HelpDesk
 
MySales Browser Troubleshooting Guide
-
General Browser FAQ
  1. Why doesn't the MySales login screen open when I click on the MySales login hyperlink?

  2. Which browsers does MySales support?

  3. How do I identify which browser and browser version I am using?

  4. For Microsoft Internet Explorer Browser Frequently Asked Questions, click here.

  5. For Netscape Navigator Browser Frequently Asked Questions, click here.

  6. To Download Microsoft Explorer Browser, click here.

  7. To Download Netscape Browser, click here.

  1. Why doesn't the MySales login screen open when I click on the MySales login hyperlink? This may be a browser memory problem. If your browser's cache memory and history files are not cleared, it can prevent the MySales login screen from opening and can also generate problems and error messages.
Back to Top
  1. Which browsers does MySales support?
    This Web site supports Netscape Version 4.79 or higher and Microsoft Internet Explorer 5.5 or higher. Using other browsers or an older version of Netscape or Internet Explorer may prevent web pages from functioning or being displayed properly.
Back to Top
  1. How do I identify which browser and browser version number I am using?
    2.

    Step 1. On the Help menu, click on Help About Communicator or Help about Netscape or Help About Internet Explorer...

    Step 2. A separate window will display your browser type and browser version.
Back to Top
Last modified 05/03/2004
-